Billing Terms and Conditions



1. Payment Methods: We accept various payment methods including credit card and Paypal payment options. All transactions are processed through a secure payment gateway to ensure the safety of your financial information.

2. You can purchase your products using:
One of the following credit cards: Visa, Mastercard and American Express, Cartes Bancaires
Or
Payment method: Shop Pay, Apple Pay

3. 3. Currency: All prices listed on our website are in EUR (€), and your order will be processed in that currency. If you are purchasing from a different country, conversion rates may apply, and your bank may charge additional fees.

4. Order Confirmation: After successful payment, you will receive an order confirmation email. Please review this email carefully and contact us immediately if there are any discrepancies.

5. Pricing and Availability: Prices are subject to change without notice. We strive to ensure the accuracy of product descriptions and pricing, but errors may occur. In such cases, we reserve the right to correct errors and adjust prices accordingly. All orders are subject to availability.

6. 6. Sales Tax: Sales tax is applied to orders based on the applicable laws of your shipping address. The final order total, including taxes and shipping charges, will be displayed during the checkout process.

7. Billing Disputes: If you believe there is an error in your billing, please contact our customer service department within 30 days of the transaction date. We will investigate and resolve any billing discrepancies promptly.

8. 8. Payment Security: Your payment security is our priority. We do not store your payment information, and all transactions are encrypted for enhanced security. However, we recommend that you keep your login information confidential.

9. 9. Refunds and Returns: Please refer to our Refund and Return Policy for information on eligible returns and the refund process. Refunds will be issued to the original method of payment.

10. Changes to Billing Terms: We reserve the right to change these Billing Terms at any time. Any changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the updated terms.

By making a purchase from Clotho Store, you acknowledge and agree to these Billing Terms and Conditions. If you have any questions or concerns, please contact our customer service for assistance.

Thank you for choosing us for your fashion accessory needs. If you have any questions, please contact us.

Clotho Store Customer Support
Hours: Monday to Friday 9am to 6pm (except holidays)
Phone number: +33 (745) 573 473
Email: contact@clotho-store.com
A customer service representative will respond to your request within 24 hours.