Product care
Fashion Accessories
At Clotho Store, we want your fashion accessories, including jewelry, bags, sunglasses, hats, and scarves, to be cherished for a lifetime. To ensure the longevity and beauty of your pieces, please follow our product care guidelines:
General Care:
- Avoid Chemicals: Steer clear of perfumes, hair products, lotions, soaps, oils, and household chemicals, as they may damage your accessories. Remove jewelry before exercising or cleaning.
Sterling Silver:
- Cleaning: Use a sterling silver polishing cloth to clean your pieces. Avoid chlorine water and rubbing with paper products, which can scratch the silver.
- Storage: Store sterling silver accessories in a cool, dry place away from light and air to prevent excess tarnishing.
- Liquid Cleaner: For pieces with stones, pearls, and crystals, use a sterling silver-specific liquid jewelry cleaner cautiously, as it may damage certain stones.
Gold Plated Sterling:
- Separation: Always store gold-plated items separately to prevent scratching. Remove before showering or cleaning.
- Polishing: Gently polish with a yellow gold-specific polishing cloth to maintain its shine.
Caring for Plated Jewelry:
- Avoid Scented Products: Chemicals in perfumes, colognes, and lotions can react with plating, causing discoloration or fading.
- Water Activities: Remove plated jewelry before water activities like showering or swimming, as chlorine and salt water can affect plating.
- Storage: Store in a dry area when not in use to prevent unnecessary exposure to moisture.
- Avoid Friction: Prevent scratches by avoiding friction or contact with hard surfaces.
- Cleaning: If necessary, use warm water with a mild, fragrance-free soap. Pat dry gently with a clean cotton or microfiber cloth. Avoid using jewelry cleaners containing chemical elements that may wear and fade plating over time.
Bags:
- Cleaning: Wipe bags with a damp cloth for general cleaning. Follow material-specific care guidelines, and avoid harsh chemicals that may damage the surface.
- Storage: Store bags in a dust bag or pillowcase to protect them from dust and scratches. Stuff the bag with tissue paper to maintain its shape.
- Handling: Be mindful of the weight you carry in your bag to avoid unnecessary strain on the straps and structure.
By adhering to these care guidelines tailored to each accessory category, you can preserve the quality and appearance of your fashion accessories from Clotho Store. Should you have any specific care concerns or inquiries, our customer support is here to provide personalized assistance. Thank you for choosing Clotho Store as your fashion opition.
If you have any questions, please contact us.Clotho Store Customer support
Hours: Monday to Friday from 9am to 6pm (except holidays)
Phone number: +33 (745) 573 473
Email: contact@clotho-store.com
A customer service representative will reply to your contact within 24 hours